DECA+ Business Management and Administration Practice Exam

Organizational culture refers to the shared values, beliefs, and behaviors that shape how work is performed within a company. It encompasses the unwritten norms and attitudes that influence how employees interact with each other and approach their tasks. This includes aspects like teamwork, communication styles, and how decision-making is approached.

While the technology used in daily operations, rules and regulations set by management, and the physical layout of the office are important elements of a business, they do not capture the essence of the organization's culture. Technology can facilitate processes, rules maintain structure, and physical space can affect collaboration, but these factors are external to the intrinsic values and behavioral norms that truly define an organization’s culture. Therefore, the choice that focuses on values and behaviors that shape how work gets done most accurately represents the concept of organizational culture.